Privacy Policy

Almās ("we", "our", "us") is operated by Best Assistance Group LTD, registered at 71-75 Shelton Street, Covent Garden, London WC2H 9JQ, United Kingdom. This policy explains how we collect, use, and protect your personal information when you use the Almās mobile application.

Information we collect

We collect the following information when you create an account and use the app:

• Phone number or email address (for authentication)
• Name (as you provide it for your profile and business card)
• Profile photo (optional, uploaded by you)
• Bio and professional title (optional, entered by you)
• Location (city and country, entered by you for your business card)
• Purchase history (managed by Apple through In-App Purchases)

How we use your information

Your information is used exclusively to:

• Create and manage your Almās membership account
• Generate your member card and business card
• Display your profile in the members directory (only if you opt in)
• Send push notifications when your QR code is scanned (if enabled)
• Provide customer support

Data storage and security

Your data is stored securely using Google Firebase infrastructure. We implement industry-standard security measures including encrypted data transmission (TLS/SSL), secure authentication via Firebase Authentication, and access controls to prevent unauthorized access.

Third-party services

We use the following third-party services:

• Firebase by Google (authentication, data storage, push notifications)
• RevenueCat (in-app purchase management)
• Apple StoreKit (payment processing)

These services have their own privacy policies. We do not sell, trade, or share your personal information with any other third parties.

Members directory

The members directory is opt-in only. Your profile will not appear in the directory unless you explicitly choose to make it visible. You can change this setting at any time in the app settings.

Your rights

You have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your account and data
• Opt out of the members directory
• Disable push notifications

To exercise these rights, contact us at the email address below.

Data retention

We retain your personal data for as long as your account is active. If you request account deletion, we will remove your data within 30 days, except where required by law to retain it.

Children's privacy

Almās is not intended for users under 18 years of age. We do not knowingly collect personal information from children.

Changes to this policy

We may update this privacy policy from time to time. We will notify you of any significant changes through the app or by email.

Contact us

If you have any questions about this privacy policy, contact us at:

Best Assistance Group LTD
71-75 Shelton Street, Covent Garden
London WC2H 9JQ, United Kingdom
Email: contact@bestassistancegroup.com